DGTLsuiteHelp
Docs
  • Getting started
  • Create
    • Basics
      • Getting Started with Create
      • Understanding Create: Individual Drafts
      • Understanding Create: The Admin Page
      • Understanding Create: The Calendar Page
      • Understanding Create: The Content Page
      • Understanding Create: The Dashboard
      • Understanding Create: The Library
      • Understanding Create: The Scheduling Page
    • Tutorials
      • How to Clone Drafts in Create: A Step-by-Step Guide
      • How to Use the "Apply to All" Button
      • How To: Bulk Actions in Create's Content Page
      • How To: Managing Content in Create
      • How To: Scheduling Using the Draft Tab
      • How To: Scheduling Using the Schedule Page
      • How To: Set a Default Content Scheme
      • How To: Uploading Content to Library
      • How To: Use Instagram Collab Posts in Create
      • How To: Using Instant Posts in Create
    • FAQs
      • All About Draft Card Quick Actions
      • All About Draft Content Schemes
      • All About Draft Quick Edits
      • Automatic Folders in the Library
      • Calendar View vs Schedule View
      • Can I Edit My Images while in Create?
      • How Do I Assign Content to Another User?
      • How Do I Delete A Draft?
      • How Do I Move a Draft from One Month to Another?
      • How Do I Search Within the Library?
      • Publishing to Multiple Accounts FAQs
      • What Can I Publish through Create?
      • What is an Instagram Collaboration?
      • Why did Instagram not send a Collaboration Request to Other Users?
  • Engage
    • Basics
      • Introduction to Engage
      • Routing Rules Guide
      • Engage: Key Terms
      • Team Alerts Guide
      • Understanding Engage: Inbox Views
      • Understanding Engage: Tags, Tiers, Protocols, and Data Fields
      • Understanding Engage: The Admin Page
      • Understanding Engage: The Overview Tab
      • Understanding The Shared Queue
    • Tutorials
      • How To: Leave a Note on a User
      • How To: Responding Using Engage
    • FAQs
      • Author Notes and Conversation Notes FAQs
      • General Engage FAQs
      • How Do I Claim a Conversation From Another Team Member?
  • Analyze
    • Basics
      • Getting Started with Analyze
      • Overview of Analyze's Metrics and Insights
      • Understanding Analyze: Accounts Page
      • Understanding Analyze: Content Page
      • Understanding Analyze: Responses Page
      • Understanding Analyze: Sentiment Page
      • Understanding Analyze: Users Page
      • Understanding Analyze: Volume Page
    • FAQs
      • Analyze Filtering FAQs
      • Common Analyze FAQs
      • Entities vs Words in Analyze
  • Account
    • Basics
      • Connecting and Disconnecting Social Media Accounts to DGTLsuite
      • How Do I Add a User To My DGTLsuite Subscription?
      • How To Update Billing Information
      • How To Update Your DGTLsuite Profile Picture
      • How To Upload Your Business Logo in DGTLsuite
      • Understanding Account: Navigation
    • FAQs
      • Can I Connect my Instagram Account Without a Facebook Page?
      • Does DGTLsuite Allow me to Connect Facebook Store Pages?
      • How Do I See my Past Invoices?
      • Locking Pages and Profiles in Account
      • Transferring Pages and Profiles in Account
  • Resources
    • Connecting my Facebook Page and Instagram Account
    • Deleting My Account & Subscription Cancellations
    • Does DGTLsuite Have a Mobile App / Is it Mobile-Friendly?
    • Instagram Business Account FAQs
    • Meta Business Portfolio (previously Meta Business Manager) Help
    • Taking Back Control: Reclaiming Your Social Media Channels
    • Signing Up for a Google Business Profile
DGTLsuite Help
  • Get Started
  • Create
  • Engage
  • Analyze
  • Account
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Engage

Engage is a digital-first solution that humanizes your digital customer experience by quickly connecting you with your customers on their preferred channel, while enhancing your digital workflows, operational analytics, and digital conversations.

Author Notes and Conversation Notes FAQs →
Engage: Key Terms →
General Engage FAQs →
How Do I Claim a Conversation From Another Team Member? →
How To: Leave a Note on a User →
How To: Responding Using Engage →
Introduction to Engage →
Routing Rules Guide →
Team Alerts Guide →
Understanding Engage: Inbox Views →
Understanding Engage: Tags, Tiers, Protocols, and Data Fields →
Understanding Engage: The Admin Page →
Understanding Engage: The Overview Tab →
Understanding the Shared Queue →
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